Junior Technical Systems Specialist | Full Stack Software Developer
Building intelligent systems that bridge code, data, and real-world impact.
I am a Kelowna-based software developer and technical systems analyst with a Diploma in Computer Information Systems from Okanagan College (October 2026). My work sits at the intersection of full-stack development, AI integration, and system design.
I build AI-powered platforms including NourishKit (intelligent meal planning), Evidah (conversational customer support automation), and Coroov (marketing automation). I combine strong technical foundations with a client-service background honed at one of Canada's premier hospitality destinations.
Manage high-volume client requests at a premier lakeside resort, investigating and resolving guest issues with discretion and efficiency. Ensure billing and reservation accuracy across multiple systems, and collaborate cross-functionally with housekeeping, front desk, and food & beverage teams to deliver seamless five-star experiences.
Performed software installations and technical configurations for clients. Responded to technical inquiries and supported troubleshooting activities. Conducted follow-ups on service requests to ensure timely resolution.
Administered payroll systems and monitored stock flows. Exhibited professional conduct in administrative tasks and stock management. Occasional delivery driver responsibilities.
AI-powered meal planning platform that generates personalized nutrition plans based on dietary preferences, restrictions, and goals using intelligent recommendation algorithms.
Conversational AI customer support automation platform that handles inquiries, resolves common issues, and escalates complex cases — reducing response times and improving satisfaction.
Marketing automation platform enabling businesses to orchestrate multi-channel campaigns, segment audiences, and track performance through an intuitive dashboard interface.
Elected student leader in high school, responsible for representing the student body, organizing school events, and fostering a positive school culture.
Led community service initiatives and volunteer projects as president of the Lions-affiliated youth organization.
Recognized for outstanding guest-facing service and operational excellence in hospitality.
Contributed to cross-cultural event programming and international student engagement activities.
Presented on AI technology applications, demonstrating signal-copying techniques and machine learning concepts to peers and faculty.
Phone
+1 778-215-7605Location
Kelowna, BC, CanadaGitHub
GitHub